SMS & AI Communication Policy

SMS & Automated Communication Policy

The Williams Agency, Inc. may communicate with clients and prospective clients through various communication channels, including phone calls, text messages, email, and automated communication systems. By submitting your contact information through any website, landing page, funnel, advertisement, appointment scheduler, or other communication channel associated with The Williams Agency, Inc. you consent to receive communications from The Williams Agency and its licensed representatives.

These communications may include:

  • Telephone calls

  • SMS or MMS text messages

  • Email communications

  • Voicemail messages

  • Appointment reminders

  • Policy updates

  • Marketing communications related to insurance products and services.

Automated & AI Communications

Some communications may be delivered using automated technologies including:

  • Automatic telephone dialing systems (ATDS)

  • Artificial intelligence (AI) voice technology

  • Prerecorded or artificial voice messages

  • Automated SMS messaging systems

  • CRM or marketing automation software.

These technologies may be used to contact you regarding:

  • Insurance quotes or product information

  • Appointment confirmations or reminders

  • Policy updates or service notifications

  • Marketing communications.

Consent Not Required for Purchase

Your consent to receive communications from The Williams Agency, Inc. is not required as a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary depending on your interactions with our agency.

Standard Messaging Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out of communications at any time by:

  • Replying STOP to any SMS message

  • Clicking the unsubscribe link in marketing emails

  • Requesting removal during a phone call

  • Contacting our office directly.

Once we receive your request, we will make reasonable efforts to remove you from future marketing communications in accordance with applicable laws.