Privacy Policy

Effective Date: October 3, 2025

Protecting your private information is our priority. This Statement of Privacy applies to www.mywilliamsagency.com, all associated landing pages, marketing funnels, forms, advertisements, and digital properties operated by The Williams Agency, Inc. and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to The Williams Agency, Inc. include:

  • www.mywilliamsagency.com

  • all subdomains of mywilliamsagency.com

  • marketing funnels

  • landing pages

  • online scheduling pages

  • digital advertisements

  • lead capture forms

  • SMS marketing campaigns

  • CRM systems used by The Williams Agency

This includes but is not limited to insurance quote funnels, Medicare funnels, final expense funnels, mortgage protection funnels, and supplemental health insurance funnels. By interacting with any of these digital properties, you consent to the data practices described in this Privacy Policy.


Collection of Your Personal Information

In order to better provide you with products and services offered, The Williams Agency, Inc. may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • Email Address

  • Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:

  • Submitting information through website forms

  • Scheduling appointments

  • Requesting insurance quotes

  • Registering for services

  • Sending us email communications

  • Responding to advertisements or promotional offers

We may also collect additional personal or non-personal information in the future in order to improve our services. By interacting with any of these digital properties, you consent to the data practices described in this Privacy Policy.


Information Collected Through Funnels and Lead Capture Pages

The Williams Agency, Inc. operates various online landing pages, funnels, and digital marketing campaigns designed to provide information about insurance and financial products and to allow consumers to request quotes, consultations, or additional information. When you submit information through these forms, we may collect personal information such as:

  • Name

  • Phone number

  • Email address

  • Zip code

  • Date of birth (where applicable for insurance eligibility)

  • Coverage preferences or insurance interests.

This information is used solely for the purpose of:

  • providing insurance quotes

  • scheduling consultations

  • responding to inquiries

  • providing information about insurance products and services.

Information submitted through funnels may be processed using customer relationship management systems (CRM), marketing automation platforms, or appointment scheduling software used by The Williams Agency.


Use of Your Personal Information

The Williams Agency, Inc. collects and uses your personal information to operate its website and deliver the services you have requested. We may use your information to:

  • Provide insurance quotes or product information

  • Schedule consultations or appointments

  • Respond to inquiries

  • Provide policy updates or customer support

  • Send service notifications

  • Provide marketing communications regarding insurance products and services.

The Williams Agency, Inc. may also use your personally identifiable information to inform you of other products or services available from The Williams Agency and its affiliates.


Communications Across All Funnels and Digital Properties

By submitting your information through any website, funnel, landing page, advertisement, scheduling form, or digital communication channel operated by The Williams Agency, you consent to receive communications as described in this Privacy Policy.


Consent to Communications (Calls, Text Messages, and AI Technology)

By providing your phone number through this website, landing pages, advertisements, appointment forms, or any other communication channel associated with The Williams Agency, Inc. you expressly consent to receive communications from The Williams Agency, Inc. its licensed agents, affiliates, and service providers.

These communications may include:

  • Telephone calls

  • Text messages (SMS or MMS)

  • Email communications

  • Voicemail messages

These communications may be delivered using automated technology, which may include:

  • Automatic telephone dialing systems (ATDS)

  • Artificial intelligence (AI) voice systems

  • Prerecorded or artificial voice messages

  • Automated text messaging platforms

  • CRM and marketing automation software.

These communications may relate to:

  • Insurance products and services

  • Appointment confirmations and reminders

  • Policy updates or notifications

  • Customer service inquiries

  • Marketing or promotional offers.

By submitting your contact information, you acknowledge that communications may be delivered using automated technology even if your phone number is listed on a federal or state Do Not Call registry. Your consent to receive these communications is not required as a condition of purchasing any goods or services from The Williams Agency. Standard message and data rates may apply depending on your mobile carrier.


Opt-Out Instructions

You may opt out of receiving communications from The Williams Agency, Inc. at any time by:

  • Replying STOP to any text message you receive

  • Clicking the unsubscribe link included in marketing emails

  • Requesting removal during a phone call

  • Contacting our office directly using the information below.

Once we receive your opt-out request, we will make reasonable efforts to remove you from future marketing communications in accordance with applicable laws.


Information Submitted Through Advertisements and Social Media

The Williams Agency, Inc. may collect information submitted through online advertisements, including but not limited to:

  • Facebook Lead Ads

  • Instagram Lead Ads

  • Google advertising forms

  • social media messaging platforms.

When you voluntarily submit your information through these channels, you consent to being contacted by The Williams Agency regarding insurance products or services.


Use of Customer Relationship Management (CRM) Systems

The Williams Agency, Inc. may store and process personal information using secure customer relationship management platforms and marketing automation systems.

These systems may be used to:

  • manage client inquiries

  • schedule appointments

  • send communications via phone, email, or SMS

  • maintain records of customer interactions.

Access to such systems is restricted to authorized personnel and trusted service providers.


Sharing Information with Third Parties

The Williams Agency, Inc. does not sell, rent, or lease its customer lists to third parties. The Williams Agency, Inc. may share data with trusted partners to help perform services such as:

  • statistical analysis

  • marketing communications

  • email delivery

  • text messaging services

  • customer support

  • appointment scheduling systems

  • CRM or marketing automation platforms.

These third parties are prohibited from using your personal information except to provide these services to The Williams Agency, Inc. and are required to maintain the confidentiality of your information.

The Williams Agency may disclose your personal information, without notice, if required to do so by law or if such action is necessary to:

  • comply with legal obligations

  • protect and defend the rights or property of The Williams Agency, Inc.

  • protect the personal safety of users or the public.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by The Williams Agency, Inc.

This information can include:

  • IP address

  • browser type

  • domain names

  • access times

  • referring website addresses.

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.


Security of Your Personal Information

The Williams Agency, Inc. secures your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

  • SSL encryption technology

When personal information is transmitted to other websites, it is protected through encryption such as Secure Socket Layer (SSL). While we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be completely secure. By using this website, you acknowledge the inherent security risks associated with online communications.


Right to Deletion

Subject to certain exceptions, upon receiving a verifiable request from you we will:

  • Delete your personal information from our records

  • Direct service providers to delete your personal information from their records.

We may retain information where necessary to:

  • complete transactions

  • detect security incidents

  • comply with legal obligations

  • protect against fraudulent or illegal activity.


Children Under Thirteen

The Williams Agency, Inc. does not knowingly collect personally identifiable information from children under the age of thirteen.

If you are under the age of thirteen, you must ask a parent or guardian for permission to use this website.


Email Communications

From time to time, The Williams Agency, Inc. may contact you via email for:

  • announcements

  • promotional offers

  • appointment reminders

  • surveys

  • product updates.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.


Changes to This Statement

The Williams Agency, Inc. reserves the right to change this Privacy Policy from time to time.

We will notify users of significant changes by:

  • posting updates on the website

  • updating the effective date

  • sending notifications when required by law.

Your continued use of the website after such modifications constitutes acceptance of the updated Privacy Policy.


Contact Information

The Williams Agency, Inc. welcomes your questions or comments regarding this Privacy Policy.

The Williams Agency, Inc.
4480 Riverside Drive, Suite 11
Macon, Georgia 31210

Email: [email protected]

Telephone: (478) 294-7833